Install Assist™

Install Assist

Dedicated to high quality work & swift installation

All of our Tactile Products™ are designed and engineered for ease of installation. During the submittal process generate installation drawings to assist the installers with planning the requisite resources for a timely and efficient installation. We offer our Install Assist™ service worldwide which includes a product manager or project manager visiting the site and working through planning and installation strategies with the local installation team.

 

Markets Where We Provide Install Assist™

 

Our Process

 

1

Inquiry

Architect, designer or building owner sends TM an inquiry regarding a project and products or materials. If project details or information have not been provided a TM team member will reach out and request the required information.

2

Product Manager Review

Once the project information is received a Product Manager that specializes in the product or material will review and provide additional product or material information and rough order of magnitude (ROM) pricing.

3

Proposal

When the project contractor or owner request final pricing and scope the TM estimating team will review the existing ROM and generate a proposal for the products, material, scope, schedule and any special conditions.

4

Award of Contract

Once TM and the client have come to an agreement on scope, price, schedule and terms our proposal is executed and a post-award meeting is scheduled with the assigned TM project management and engineering team.

5

Product Engineering and Project Submittal Drawings

We often arrange a charrette with the architectural team to better understand the design hierarchy of the elements that we are providing. This insight is critical as we develop the project submittal drawings. Submittal drawings are developed and an internal peer review is conducted prior to each submittal.

6

First Article Mock-up and Production

Once the first article is produced the architectural team is invited to our research center to view the mockup. Once approved production is scheduled to support the project requirements.

7

Quality Control

We develop a QC regimen for each project, product and material. The QC process begins with the sourcing of raw materials and carries through production. Our production facilities have QC modules with special lighting and surfaces to ensure that the quality of our products and materials meet or exceed our predetermined quality threshold. Each product or material has a QC Final Data Sheet that has a number of items including finish, dimensions and tolerance. This information is sent with the product shipment.

8

Packaging and Logistics

Our packaging process includes the design of crating and dunnage to ensure the materials arrive safely. Our logistics group assesses potential routing, method of shipment and scheduling for the most efficient logistics solution.

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Request Information

Most of our materials and products are a starting point to create something truly unique. We don’t list every product we make on our website so please contact us for additional information.

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